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J. White's Automotive Blog

Monday, February 6, 2012

No need to defend the trust we have earned with our clients.
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If you have stopped by our new Route 9 Framingham Massachusetts location or even just driven by on your way to work, you probably noticed some pretty special cars in our lot, showroom and shop.  Our Land Rover customers know what those vehicles are and know that not just any mechanic should be trusted to work on these vehicles (that is why so many of them are at our automotive facility).

Many of our speciality Land Rover customers come from other states, or need to put their car on a Ferry before they can tow it to the Land Rover specialist who has earned their trust. 

Customers who drive other makes and models of cars decide to give us a try because of they have been referred to us by friends, family and co-workers.  Others give us a try for the first time because of our Route 9 location and how close we are to the Mass Pike, Bose, Genzyme, Staples and Cumberland Farms.

No matter what brings our customers in for the first time, over and over again they become as loyal to our trusted service,  as our specialty Land Rover customers who cross borders and oceans to allow our technicians to service their vehicles.

We are honored to have earned the trust of our customers.  Their loyalty is the best defender of our reputation, standards and quality of work. 

5:35 pm est          Comments

Tuesday, January 31, 2012

Make the most of your time while we fix your car.

Our long time customer Donna, seems happy waiting for her automotive repair!

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We know getting your car fixed is not on the top of anybody's "fun list", so we do everything we can to make the experience as positive as possible.

While Donna waited for her vehicle to be serviced, she used one of our "waiter work space" stations. She made the most of her wait time, hopefully enjoyed a Starbucks Via and made use of our wi-fi for customers. 

What's that, you are not a coffee drinker? - We have a great assortment of teas ready for our automotive repair customers, who choose to wait at our while our team of mechanics work on their car and don't drink coffee! 

These are the types of things that leave our customers saying, "they are not your typical independent repair shop". 

 Did we mention Dunkin Donuts is our next door neighbor?

Thank you Donna for letting us use your photo :) 

1:54 pm est          Comments

Friday, January 27, 2012

Assign us to your maintenance, repair, restoration and service needs

 

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The soft opening for our Framingham automotive service location is coming to a close and we are looking forward to meeting you and earning your trust and confidence when it comes to your vehicle repair needs.  

Our new automotive repair facilities and team of trained and professional automotive technicians are up, running and ready to help you keep your car running. 

We welcome the opportunity to repair and service your automobile and are confident that no matter what issue you might come in and assign to us, our mechanics will meet and hopefully exceed your expectations.

A special thank you to Duval Sign Company for the work they have done to help let those who work in our own backyard of Framingham, MA know that we are here to work on, service and repair their vehicles while they are at work.

 

 

6:41 pm est          Comments

Sunday, January 22, 2012

We are loving our new repair and service facilities in Framingham.

And we hope you are too! - It has been a pleasure to see our existing customers and to meet the new ones who have had their vehicles serviced and repaired at our Framingham location.  The feedback has been positive and our team members seem to have a new bounce in their steps every day.  If you haven't been by yet, we look forward to seeing you soon.  For those who have visited our new repair shop to have their car worked on or just to say hello, thank you.

With Special Gratitude to Jim for coming by to paint Jeff's office the other day.  You are appreciated!

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7:25 am est          Comments

Thursday, December 8, 2011

Gratitude to our current customers. Thank you!

We are honored that you are traveling farther for your automotive repair and service work than you used to. 

We understand that one of the reasons you first came to us is because our location was close to your home and are proud that you continued to choose our technicians and service after your first experience with our automotive repair business.

It is the greatest complement to know that even though we are no longer located as close to your home as we were before, you continue to choose our automotive technicians to work on your vehicles. 

Your loyalty and trust is what keeps us motivated and helps to remind us that our day to day work is valued by the people who hire us to do it!

Thank you for coming to our new location in Framingham, MA.  It is an honor and pleasure to have the opportunity to continue to serve you. 

We are truly grateful to know that we have earned your confidence in the automotive services that we provide.

5:38 pm est          Comments

2012.02.01 | 2012.01.01 | 2011.12.01 | 2011.09.01 | 2010.11.01 | 2010.09.01 | 2010.02.01 | 2010.01.01 | 2009.12.01

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1800 Worcester Road  Framingham, MA 01702 
508-872-4752  888-90ROVER

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